FAQs

I just placed an order. When will it ship?

Your purchase will be on it's way within 1-2 business days. All orders are shipped by FedEx, UPS, or USPS for fast and reliable delivery. Packages are insured for your protection against loss or damage in transit. Tracking numbers are emailed upon shipment so you can track it every step of the way. Please allow up to 24 hours for carriers to display tracking details after shipment. Most orders are received between 2-5 business days. Some items may take up to 7 days, including customized items. Products are sourced from multiple suppliers to make sure you are getting the best possible deals and prices. You may receive items from your order separately and a tracking number will be provided for each package. Shipping is always FREE on all orders!

How do I return an item?
You have 30 days to send your return back to us for a full refund. Once we have received the product, we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels. You will be responsible for return shipping costs. For more detailed information please read our return policy or contact us .

How long does shipping take?
Orders ship out within 1 business day. Delivery will take 2-5 days depending on your location in the United States. We will email you your Shipping Carrier and Tracking Number as soon as your order is on it's way.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to info@treasurecoastpetsupplies.com or call us at 877-644-0335 and we will be happy to assist you in any way we can.