I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 24-48 hours for your order to ship out. A tracking number will be provided once your order ships. All orders are shipped from the United States.

How do I return an item?
We give you 30 days to send it back to us for a full refund. Once we have received the product we will refund the full amount of your original purchase. Please Include your name and order number on the returned parcels. You must ship it back at your own expense.

Can I cancel my order?
You are able to cancel your order with no penalty, however, you must cancel your order before it ships. If your order has already shipped, you can request a return for a refund once the item is returned to us in its original condition. For more detailed information please read our return policy.

How long does shipping take?
Shipping times vary as we do ship from different fulfillment centers based on your location. The average shipping time is 5-10 business days, although it may arrive sooner.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to treasurecoastpetsupplies@gmail.com or call us at 877-644-0335 and we will be happy to assist you in any way we can.